Get in Touch
With Our Team
Have a question, need support, or want to learn how eCheck.io fits your workflow? We'd love to hear from you.
Email Us
General inquiries & support
support@echeck.ioSales Team
Pricing & enterprise plans
sales@echeck.ioCall Us
Mon – Fri, 9am – 6pm EST
+1 (800) 555-1234Visit Us
123 Financial District
New York, NY 10005We respond fast
Our team typically responds within a few hours during business days. For urgent issues, call us directly.
Headquarters
123 Financial District, Suite 400
New York, NY 10005
Business Hours
Monday – Friday, 9:00 AM – 6:00 PM EST
Technical Support
24/7 for enterprise customers · support@echeck.io
Send Us a Message
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Common questions
Don't see your question? Send us a message and we'll help you out.
How quickly can I get started?
Most customers are live within 4 hours. Our onboarding process is simple — create an account, get your API key, and start verifying.
Do you offer a sandbox for testing?
Yes. Every account gets access to a full sandbox environment with mock data for all 5 account statuses.
What kind of support do you offer?
All plans include email support with <4hr response time. Enterprise plans include 24/7 phone support and a dedicated account manager.
Is there a free tier or trial?
We offer a free sandbox for testing. Contact our sales team for pricing details and volume-based discounts.
Ready to integrate eCheck.io?
Start verifying accounts in minutes with our simple API.